ACCOMMODATION MANAGEMENT – A KEY ROLE IN THE HOSPITALITY BUSINESS

Imagine you’re on your way to your favourite beach or waterfall, which you’ve been looking forward to seeing for a few months. What will be your primary priority throughout the vacation, apart from the location and the food? After spending time at the beach/waterfall, you will undoubtedly want to feel at ease in your room/cottage. One of the components of travel, lodging, may make the trip more enjoyable and memorable.

The tourism business in India is expanding rapidly, accounting for roughly 6-7 percent of our national GDP, and this figure is likely to rise in the next years. Tourism and hospitality management courses, although still in their infancy (in comparison to engineering and commerce degrees), have captured the interest of the younger generation due to the sector’s favourable outlook. Many institutions, institutes, and universities now offer tourist management courses.

The Current State of the Indian Hospitality Industry

Hospitality is one of the top industries in India that has recently attracted investment. The tourism ministry has made several initiatives to boost tourism in the country. Maharashtra, Tamil Nadu, Uttar Pradesh, and Goa have all made steps to upgrade their infrastructure and attract visitors. Hotel business is a significant sector in which many big wigs have invested much in the hospitality industry. While several prominent domestic businesses are likely to increase their presence in the country, many foreign brands, such as Marriott and Keys Hotels, are planning to open new hotels in various regions of India. In addition, several investment firms have made investments in the hotel business and have acquired travel websites. All of these things contribute to a good prognosis for the nation’s hospitality sector’s future.

How Does Accommodation Affect Tourism?

Accommodation is a necessary need for both international and domestic tourists. A state government that is committed to growing tourism usually considers lowering taxes and providing incentives for hotels or companies that offer lodging in vacation locations. This can encourage the construction of new hotels or resorts in the area, thereby boosting the tourism industry. To provide a positive passenger experience, hotels must have well-defined quality standards for operations as well as safety, cleanliness, and health rules. An accommodation manager is educated to maintain quality standards, manage budgets and personnel, and plan business in hotels, resorts, and other tourist businesses. During their graduation or post-graduate courses, students acquire critical quality standards, human resource management abilities, and other managerial parts of the job profile.

What Does Accommodation Management Entail?

Accommodation has a significant impact on a traveler’s entire experience of a location. It is a significant component of travel expenses. As a result, the function of accommodation manager is critical in the hotel/tourism sector. Human resources, money, and inventory are the primary concerns of the accommodation manager. It is his/her job to teach the personnel and ensure that the hotel’s quality requirements for cleanliness, health, and safety are fulfilled. The manager is also responsible for infrastructure maintenance. Because the professional works with both employees and customers, he or she must have a positive attitude, high energy, strong communication and relationship management skills, understanding of money and budgets, and honesty. The manager’s services have a direct influence on the hotel’s brand. When done well, accommodation management may lure clients back to a hotel or resort for the second, third, and many occasions. Customer satisfaction and good recollections are intangible takeaways for customers that may have a significant influence on the success of the firm.

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